TraineezTraineez

Privacy Policy

Scope of this Privacy Policy

Traineez places particular importance on protecting the privacy and personal data of our users. This is why we make every effort to process your data with the highest level of security, in compliance with your rights.

We collect and process your data in accordance with applicable legislation, including Regulation (EU) 2016/679 on the protection of personal data and the free movement of such data (hereinafter the “GDPR”) and the Law of July 30, 2018 on the protection of natural persons with regard to the processing of personal data.

In accordance with applicable law, this section is intended to inform you about how your personal data will be collected and processed, as well as to inform you of your rights in this regard.

Useful Definitions

  • “Personal data”: personal data refers to any information relating to an identified or identifiable natural person. The term “personal information” will also be used in this document to refer to the same concept.
  • “Identifiable natural person”: means a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.
  • “Processing”: any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction, erasure, or destruction.
  • “Controller”: refers to Traineez in its capacity as controller within the meaning of the applicable legislation. The term “controller” under the applicable law refers to the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing.

Data Controller

The controller of your personal data is Rebel Company (or, in the framework of this policy, “Traineez”), located at Chaussée de Louvain 730, D.1.14, 1140 Evere (Brussels-Capital), and registered with the Crossroads Bank for Enterprises under company number 1017.806.053.

Personal Information Collected

Within the scope of its professional activities and in order to provide you with quality service, Rebel Company collects personal data and processes it for the following purposes:

  • Payment, estimation and provision of services

    Rebel Company collects personal information in order to properly carry out the services provided, as well as to prepare, if necessary, an estimate of service costs, or to contact a client to discuss the terms of execution of the service.

  • Communication with us

    Collecting your personal information is necessary to ensure communication with you across different channels.

Retention Period of Your Personal Data

We retain your personal data to allow you to use Traineez' services for as long as necessary to achieve the relevant purposes as described in this document, for as long as required by legal obligations, or for any other duration communicated to you prior to obtaining your consent for the corresponding data processing.

Recipients of Your Personal Information

Your personal data is collected and processed primarily by Traineez as the data controller, in order to fulfil the purposes outlined in this document.

In connection with the processing of payments, your personal data (including billing and contact details necessary to complete your purchase) is also collected and processed by Stripe Payments Europe, Ltd. and its affiliates ("Stripe"), our payment service provider. For payment processing, fraud-prevention and legal compliance purposes, Stripe acts as an independent data controller of the personal data it collects, in accordance with its own privacy policy (available at stripe.com/privacy). Stripe implements appropriate technical and organizational measures to protect your personal data, including PCI DSS-compliant payment handling, encryption of sensitive data, and other industry-standard security safeguards. Sharing your data with Stripe is necessary to process your payment and is not subject to the opt-out described below.

Traineez discloses personal information when required to do so by applicable legal provisions, or when necessary to ensure the safety, rights, or property of Rebel Company, our users, or others. This includes, in particular, actions necessary to combat fraud.

In all other cases, you will be notified if your personal information is to be shared with a third party, and you will have the opportunity to decline such sharing.

When we transfer personal information to countries outside the European Economic Area (EEA) — or when Stripe or its affiliates do so on their own behalf as an independent controller — such transfers are carried out in accordance with applicable data protection legislation, including through appropriate safeguards such as the European Commission's Standard Contractual Clauses or applicable adequacy decisions.

Your Rights Regarding the Processing of Your Personal Data

  • Right of access

    You have the right to obtain information as to whether or not your personal data is being processed, as well as details on how it is being processed.

  • Right to rectification and right to erasure

    If the data provided is inaccurate, you have the right to request that we correct this information. To do so, you may contact our Customer Service, which will strive to respond positively to your request as quickly as possible.

    You may also request the erasure of your personal data, in accordance with the GDPR.

  • Right to restriction of processing

    In accordance with the GDPR, you may request that we restrict the processing of your personal data, which we will do without undue delay.

  • Right to data portability

    You have the right to receive the information you have provided to us, upon request. We will strive to respond to this request as quickly as possible.

  • Right to object

    You have the right to object to the processing of your personal data if it is necessary for the performance of a task carried out in the public interest or if the processing is carried out for the legitimate interests pursued by Rebel Company. To do so, you may contact our Customer Service, which will strive to respond positively to your request as quickly as possible.

  • Right to withdraw your consent

    You also have the right to withdraw your consent to the processing of your personal data. To do so, please contact our Customer Service, which will handle your request as quickly as possible.

  • Right to lodge a complaint with a supervisory authority

    In accordance with the GDPR and applicable national legislation, you have the right to lodge a complaint with a supervisory authority regarding the way your personal data has been collected and processed by Rebel Company.

Contact, Information and Revisions

If you have any questions regarding the protection or processing of your personal data by Traineez, please contact our Customer Service, in particular by sending an email to the following address: . Traineez will endeavour to respond to your questions and requests as quickly as possible.

As our business evolves constantly, it is possible that this document may be modified. We therefore invite you to consult this Privacy Policy regularly in order to identify any potential changes. However, we will never make substantial changes to our privacy and data protection policy without the consent of the concerned customers, in such a way that the protection of information collected before the modification would be reduced.